Client Feedback

The following examples are just a small selection of the kind feedback we have received from client’s over recent years:

“We were looking to buy a property in Cambridge, to let out and Garrington were recommended to us by our bank as one of the best property finders in the UK. Having initially been uncertain of the value of a property search company we met with one of the directors and the local agent. Both were very professional and spent a lot of time understanding our situation and what we were looking for. Initially, we had several potential situations we wanted to explore and Garrington were able to help us in clarifying our thinking. At no point did we ever feel under any pressure.

Once we had decided on our course of action they were then really able to help. Their contacts within the local area and understanding of local issues helped us to find suitable properties very quickly however Cambridge is a sellers market and in my opinion had we not had Garrington and in particular Toby Ridge helping us, we would never have been able to purchase a property at the price we wanted. Financially I think it is fair to say they saved us a good deal more than we paid them for their services however more than that, the time and effort they saved us was invaluable. It did not stop there either as they were instrumental in making sure the process stayed on track to completion and that solicitors and estate agents dealt with documents etc promptly.  My wife and I would have no hesitation in recommending their services to anyone thinking about using them.”

Mrs M & Mr G – East

“We have bought property before and never used a buying/search agent but with a combination of tight criteria and dwindling housing stock we decided to employ Garrington and Kate Vincent to help with our search. Immediately, in these times of online searches, thumbnail property detail after thumbnail property detail and an apathetic approach from the majority of local estate agents, it was great to be able to talk to someone. Someone not only passionate about property but knowledgeable and with the experience to search in ways that we hadn’t considered, nor had the free time to pursue.  Kate took on the search as if it were her own and before long we had found our dream.  If Kate’s involvement had ended there then that would have been success enough but our partnership continued through the buying process where she became invaluable.  I am not sure whether buying, in general, is getting more complicated or whether ours was a special case ( I guess many of Kate’s clients would say that) but I am sure many people find the time stressful and uncertain.  Having Kate by our side, someone who goes through this process on a weekly basis was able to see us through to a successful closing.  I would 100% recommend Kate and Garrington to anyone looking for a new home. There are two significant moments with home ownership, selling and buying, doesn’t it make sense to have a professional help you with the buying part for a change?”

Mr C – East Midlands

“We asked Jennifer Mullucks of Garrington Property Finders to conduct the purchase of a property we had identified. From negotiation through to removal her expertise, experience, contacts, unflagging energy, availability, commitment, integrity, empathy and charm resulted in a happy ending, with many of the mistakes we would have made avoided, and opportunities of which we were unaware exploited. We have no hesitation whatever in recommending her services”

Mr & Mrs. C – Cambridge 

“Julian Rich was first class. I had a requirement to find a property in a very specific location which meant there was a very limited stock. He found what I wanted in budget very quickly. His contacts and knowledge of the York market were very helpful.”

Mr W – York

“Living on the other side of the world, we needed a property finder in Scotland we could trust, and who could take care of every aspect of a property purchase on our behalf, and we found all that and more in Davina and Garrington Property Finders.  Davina’s professionalism and support guided us every step of the way, and her patience and understanding of our purchase criteria and preferences were greatly appreciated.  Davina’s knowledge and contacts in the local property market secured us the right property in a fast-moving and difficult market.  Above all, her friendly and helpful communication, not just with ourselves, but liasing with everyone involved in the purchase, kept the whole process moving while we were in an opposite timezone, which made her input invaluable.  Thank you, Davina, we couldn’t have done it without you!”

Mr & Mrs McCay – Scotland

“Just a note to say many thanks again for your expertise in sourcing the new flat; your knowledge of the market was especially helpful as we don’t know London very well. We also appreciated all your advice regarding the buying process from start to finish – it is many years since we last purchased a property so your help was very welcome. 

You were always a pleasure to deal with and we would not hesitate to recommend you and your firm to other prospective clients.”

Mr & Mrs S – London

“Garrington made it as stressless as it could possibly be given that the whole process of property buying and selling is daunting, frustrating and time consuming and we were thrilled to have your company to minimise the stress and hassle. The whole service was great and we will not hesitate to use your services again (but hopefully not for sometime!) – we would, without hesitation, recommend your services to our friends!”

Mr. & Mrs. M – Northamptonshire

“Without Kate’s tireless efforts I’m not sure the purchase of our new home would have happened. Her approach left nothing to chance. I would strongly recommend her services to friends and colleagues when they are looking to purchase a new home.” 

Mr R – East Midlands

“My wife and I had been looking for our next house for nearly two years without success. We didn’t need to move to another part of the country, but our search area still covered a lot of Lancashire. We knew we would not move at all unless the new house was exactly what we were looking for.

Our adviser David Lewis proved to be a model professional throughout. The search brief we prepared with his help had been fairly specific and so we had anticipated the search taking many months.  But just a few weeks into his search David gently persuaded us to take a look at a house that had only just come onto the market. This directly led to us finding and falling in love with that perfect new home.

David carried out all the negotiations with the seller’s agent on our behalf, and achieved an outcome we were very pleased with. The deal was concluded very quickly, taking less than a fortnight from our first visit to shaking virtual hands. David stayed with the process all the way through to completion several weeks later and beyond, and even provided further advice regarding selling our old house. All in all, we remain very pleased with Garrington in general, but particularly impressed by and grateful to David Lewis for all his sage advice and professional guidance.”

Mr & Mrs E, Lancashire

“Garrington made our search much easier than it otherwise would have been and definitely pulled a rabbit out of the hat at a time of severe time pressure. Our consultant was extremely flexible and accommodating of our needs and we were in good productive communication all the way through. They also pointed out things to look for or to look at when viewing properties and what things would be useful to ask / know. Definitely made our search much easier especially as the property we did buy didn’t even go to market, so a massive thank you.” 

Dr N – Cambridge

“The pursuit of the ultimate purchase took several months and without the invaluable help of Julian Rich we believe it would not have succeeded and we thought it only right to tell you just how much we appreciated his professionalism, patience, skill, diligence and unfailing good humour during what has seemed a very long journey. As he will confirm, our vendors were extremely difficult to deal with and yet he successfully piloted the ship through stormy waters to the ultimate landfall, fully justifying our decision to employ a property search agent and giving a text book example of the concept of “added value”. “

J & H – York

“We can’t speak highly enough of the personal, efficient and professional service we received through Garrington.  Our consultant proved to be an impressive negotiator with difficult agents and solicitors, and pulled us through the inevitable wobbles in the house-buying process with his calm but clear advice. We would have no hesitation in recommending Garrington.”

Mr & Mrs I – Kent

“I can honestly say that working with Julian through the process took 90% of the stress off my shoulders and onto his! I wouldn’t hesitate to recommend the service. Working with Julian enabled us to buy our new home with complete peace of mind.”  

Mr & Mrs N – Harrogate

“Using Garrington to purchase from a distance has greatly simplified the whole process and taken away many of the stresses involved with buying property. From checking out potential properties, advising on areas, co-ordinating the sale and liaising with Estate Agents, Surveyors and Solicitors to collecting keys and post completion check of the property, they have made this our easiest purchase yet. We fully recommend them and will definitely use them again.” 

Mr & Mrs McL – South West

“Our Garrington agent, Rod Tabor, gave us just the help we needed. He was diplomacy personified in prompting us to work out what we really wanted. He was very easy to deal with, responsive and efficient. We’d certainly ask for his help again if we were to look for another property.”

Mr McQ – South West

“We are extremely grateful to our consultant for her lateral thinking and the revised plan which proves Garrington really understands its clients’ needs.” 

Mr & Mrs L – South

“Having engaged Garrington with a healthy scepticism about what they might provide that I could not do for myself, and the extent to which they could add value, I would now whole-heartedly recommend them to anyone (and indeed have done so).”

Mr JS – Cambridge

“I am extremely happy with the help we received. Your knowledge of the property market and contacts with local estate agents saved us many hours of fruitless viewings by eliminating unsuitable properties. You kept us up to date with frequent calls on the possible options and any changes in properties of interest.

We purchased our ideal property in need of complete renovation. in our first choice situation. We were able to view before it came on the market, enabling our early survey to convince the vendors of serious intent. Without your help, I am sure we would not have been able to complete so easily. Whist I had initial reservations regarding the cost of your services, the outcome has confirmed value for money, with the savings made being in excess of the final fees.”

Mr & Mrs P – Upper Wharfdale

“I don’t know how people purchase properties without you! Your knowledge of the neighbourhoods and ‘property values’ within them was essential. As was the advice provided by your team both during the purchase of this property and the sale of our previous property.” 

Mr & Mrs F – South West 

“Excellent and enjoyable. Garrington worked hard to secure our property.”

Mr S – South West

“Having decided to move to Harrogate late 2010 I found the availability of properties disappointing and the pricing confusing…..and I was a cash buyer who works in property! A friend recommended Julian and we completed on a purchase recently which is both perfect and at the right price.

Julian has great patience, never guides or pushes but takes the time to fully understand a clients requirements which is a big task when these requirements can evolve and change significantly during the search process. The best aspect of all this was that Julian made the whole process fun rather than the stress which it so often is.”

Mr N – Harrogate

“Very beneficial as our personal circumstances were such that we found it increasingly difficult to devote time to the process. The property we purchased, which was recommended by Garrington was initially rejected by us without viewing and therefore an independent viewing by Garrington proved valuable.”

Mr McI – North West

“Not only are the individual team members professionally recognised amongst their peers, they are equally well regarded as an organisation and therefore carry with them substantial leverage in the negotiations.” 

Mr H-F – London

“I wanted to take this opportunity to thank you for all your and your team’s help in the last couple of months.  Without all your assistance, our search for a house and our house move would have been very difficult indeed.  Everything went smashingly and everyone was a dream to work with.  I will not hesitate at all to use Garrington again or to recommend you to my friends should the occasion arises.” 

Mr F – London

“Once again, many, many thanks for your assistance. Garrington certainly came up with the goods. We never imagined at the beginning of the process, that by the end we’d be living in a house like this. We just wanted to let you know that we are extremely happy here, and absolutely delighted that you have helped us  find the ‘perfect home’.”

L & A – Cambridge

“We retained Garrington to assist us in finding a property after we had been searching unsuccessfully for over a year.  I had initially been sceptical of the value of this service, assuming that the internet had removed the need for such agents.  However, after we appointed Garrington we found the service to be invaluable across a broad range of areas, not just property search.  Throughout the process I found our consultant flexible, responsive and easy to deal with.  Based on our experience, I would happily recommend Garrington’s services.”

Mr & Mrs L – Kent

“We want to thank Garrington for all their help and will definitely be referring your name on to others.  Everything about Garrington has been professional and just lovely people to deal with when the purchasing situation was quite stressful.”

TL – Surrey

“I just wanted to say a BIG THANK YOU for all your help and support over the roller coaster ride to find a house. It was great to know that you were always there for us, and I just wanted you to know how much we appreciate what you did for us.”

OG – Sussex

“Garrington provided us an invaluable service when making our first move out of London. They were able to use their impressive local market knowledge to help us identify the perfect house as well as helping with every detail of the move including advice on location, my commute and schooling for our children. Most importantly we received great advice from attentive and professional consultants which ensured that we ended up buying exactly the right house at a great price without it ever hitting the open market. We are delighted with the service we received and would have no hesitation in recommending them to others.”

PG – Surrey

“We are extremely grateful to Garrington for their lateral thinking and the revised plan which proves Garrington really understands its clients’ needs.”

RL – Surrey

“Garrington has provided an outstanding bespoke service for me and my family, for over 4 years, tailoring their service specifically to the individual projects in question. They were disciplined but pragmatic and perhaps most crucially patient and honest. Property decisions can often be emotive and their ability to be both firm, and empathetic, makes them stand out. Research is at the forefront of their capabilities and I’m sure a reason why they are so frequently successful. I set very high standards in my business life and Garrington are a firm that I would be delighted to recommend to anyone requiring a top class business partner.”

Mr & Mrs CG – Surrey

“We would highly recommend Garrington. Being able to benefit from an experienced person’s negotiation skills in the offer process was great value alone. However, we found there to be many other unquantifiable benefits. Garrington managed to help us decide what we really wanted from a new property even though we started with a very broad brief. For a couple who both work we found the fact that our consultant previewed and filtered properties particularly helpful. Garrington also kept us sane by dealing with multiple advisors on our behalf during the offer, exchange and completion process.”

Mrs LB – Cambridge

“I would be happy to say that Garrington ensured in a 3 month time scale that I secured a property which I otherwise believe I could never have secured on my own.  While, initially, it seemed an expensive solution, the value to our family in Garrington securing and managing all aspects of the purchase at a price I could afford (with a difficult vendor to boot) in such a short time and with so much attention to our needs could not be quantified. Although it needs a bit of work I am thrilled with my house!” 

Mrs JB – Cambridge

“It took forever to secure the mortgage and we had to change broker at the last moment.  It seemed impossible that the seller would keep the property open; and our buyer would stay patient.  Garrington were masterful and used their experience, local knowledge and contacts to keep the deal going and everyone happy.  They advised us as what to do.  I don’t know how they did it and without their input I am certain we would have lost our home.  We are so grateful to them.”

Mr PD – Cambridge